Privacy Policy

Effective Date: September 30, 2026

Viva Grace Studios (“Viva Grace Studios,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we may collect, use, share, and protect information when you visit our website, complete a quiz, submit an inquiry, request a consultation, or otherwise interact with us online.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with our website.

Information You Provide

When you complete a form, request a consultation, take a quiz, or otherwise contact us, you may provide information such as:

  • Name

  • Email address

  • Phone number

  • Business or organization name

  • Website URL

  • Information about your business

  • Project goals and service needs

  • Budget or investment range

  • Desired timeline

  • Quiz responses

  • Information included in messages or inquiries

  • Other information you voluntarily provide

Please avoid submitting sensitive personal or financial information through general website forms.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, analytics technologies, or similar tools.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring website or source

  • Pages viewed

  • Approximate geographic location

  • Time spent on the website

  • Website interactions

  • Other usage and diagnostic information

This information helps us understand how visitors use the website and improve its performance and effectiveness.

2. How We Use Information

We may use information collected through the website to:

  • Respond to inquiries and consultation requests.

  • Evaluate potential projects.

  • Recommend services or potential next steps.

  • Provide quiz results or recommendations.

  • Communicate with prospective and current clients.

  • Provide and improve our services.

  • Understand how visitors interact with our website.

  • Improve website functionality, content, and user experience.

  • Maintain website security and prevent misuse.

  • Keep appropriate business records.

  • Comply with legal obligations.

  • Protect our rights and business interests.

We may also use aggregated or de-identified information to understand trends and improve our services.

3. Website Quiz

Viva Grace Studios may provide interactive quizzes or assessment tools designed to help visitors identify digital needs or potential services.

Your responses may be used to generate recommendations and may also help Viva Grace Studios better understand your needs if you subsequently request a consultation.

Quiz results are informational recommendations and should not be considered a guarantee that a particular service or strategy will produce specific results.

4. Cookies and Analytics

Our website may use cookies and similar technologies to operate website features, remember preferences, understand website usage, measure performance, and improve the visitor experience.

Some cookies may be provided by third-party services used to operate or analyze the website.

Depending on your browser and location, you may be able to manage cookies through browser settings or available website privacy controls.

Disabling certain cookies may affect how some website features function.

5. Third-Party Service Providers

We may use third-party service providers to operate our website and business. These may include providers supporting:

  • Website hosting and management

  • Website forms

  • Analytics

  • Email and communications

  • Scheduling

  • Customer relationship management

  • Cloud storage

  • Business productivity tools

  • Marketing

  • Artificial intelligence and automation

  • Other digital services

These providers may process information as necessary to perform services on our behalf and may maintain their own privacy policies and terms.

We encourage you to review the privacy practices of third-party services when appropriate.

6. How We Share Information

Viva Grace Studios does not sell your personal information for money.

We may share information when reasonably necessary with service providers that help us operate our website or business, when required by law, to protect our rights or the safety of others, or as part of a business transaction such as a merger, acquisition, restructuring, or transfer of business assets.

We may also share information when you direct or authorize us to do so.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining business records, providing services, resolving disputes, and satisfying legal or contractual obligations.

Retention periods may vary depending on the type of information and our relationship with you.

8. Data Security

We use reasonable administrative and technical measures intended to protect information in our possession.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

9. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the ability to request access to, correction of, or deletion of certain information.

You may also ask questions about how your information is used.

To submit a privacy-related request, contact Viva Grace Studios using the contact information available on our website.

We may need to verify your identity before completing certain requests.

10. Email and Marketing Communications

If you choose to receive marketing communications from Viva Grace Studios, you may unsubscribe at any time using the unsubscribe option included in applicable communications or by contacting us.

Service-related or transactional communications may still be sent when necessary in connection with an active inquiry or client relationship.

11. Third-Party Links

Our website may link to websites or services operated by third parties.

Viva Grace Studios does not control the privacy practices of those third parties, and this Privacy Policy does not apply to information collected directly by them.

We encourage you to review their privacy policies before providing personal information.

12. Children's Privacy

This website and our services are intended primarily for businesses and adults seeking professional digital services.

We do not knowingly collect personal information from children under 13 through this website. If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, technology, business practices, services, or applicable requirements.

When material changes are made, the effective date at the top of this page will be updated.

We encourage visitors to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or would like to submit a privacy-related request, please contact us at:

Viva Grace Studios
Chicago, Illinois
Email: hello@vivagracestudios.com
Website: www.vivagracestudios.com